Privacy Policy
1. Introduction and Scope
Welcome to Pocket XL Bullies. We are a Canadian-based company connecting families with Pocket Bully and XL American Bully puppies through a nationwide network of vetted, independently owned partner breeders. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.pocketxlbullies.com), and explains your rights regarding that information.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the federal privacy law for private-sector organizations in Canada. PIPEDA establishes the ground rules for how businesses must handle personal information in the course of commercial activity, including the principles of accountability, consent, limiting collection, and safeguarding data. This policy also addresses our obligations as an advertiser on the Google Search Network regarding user privacy and data collection.
By using our site and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Adoption Application Data. When you submit an adoption form or puppy inquiry, we collect personal details including full name, email address, phone number, city/state, information about your home environment (type of dwelling, presence of other pets, children, fenced yard, etc.), and any other details you choose to provide about your lifestyle and interest in a puppy.
2.2 Video-Call Contact Details. In preparation for FaceTime, WhatsApp, or Zoom video calls, we collect contact information specifically to establish a secure live connection. We never record video sessions without prior written consent.
2.3 Information Collected Automatically (via Cookies & Analytics). When you visit our site, we automatically collect certain information about your device and usage, including log data (IP address, browser type, operating system, referring/exit pages, and date/time stamps) and cookies. We use Google Analytics to help us understand how visitors interact with the site.
3. Google Ads and Advertising Practices
We run advertising campaigns on the Google Search Network to promote Pocket XL Bullies. As part of this, we may use remarketing (Google Ads may use cookies to serve ads based on your past visits), interest-based advertising, and conversion data regarding your interactions with our ads.
Your choices: You can opt out of Google's use of cookies for personalized advertising by visiting Google's Ad Settings, and opt out of third-party vendor cookies via the Network Advertising Initiative Opt-Out Page.
4. How We Use Your Information
- To respond to your inquiries and provide information about our puppies.
- To review and process adoption applications.
- To coordinate and schedule video calls for puppy viewings.
- To send updates, promotions, or newsletters (only with your explicit consent).
- To improve our website, services, and customer experience.
- To run advertising campaigns and measure their effectiveness via Google Ads.
- To comply with legal obligations and protect our rights.
5. Consent and Withdrawal
Under PIPEDA, we require your consent to collect, use, and disclose your personal information. By providing us with your information, you consent to our use of it for the purposes outlined in this policy. You may withdraw your consent at any time by contacting us — though this may limit our ability to provide certain services (e.g. processing an application or scheduling a video call).
6. Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with service providers who help us operate our website, manage email, or analyze data (e.g. Google Analytics, hosting providers); video call platforms such as Zoom, WhatsApp, or FaceTime; or as required by law, regulation, or legal process.
7. Data Security (Safeguards)
We implement appropriate physical, electronic, and managerial safeguards to protect your data against loss, theft, unauthorized access, disclosure, or misuse. No method of transmission over the internet is 100% secure, and while we use commercially acceptable means to protect your data, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy and to fulfill our legal obligations. When no longer required, we securely delete or anonymize it.
9. Your Rights (Individual Access)
Under PIPEDA, you have the right to access and correct the personal information we hold about you. You may request to review, update, or delete your data by contacting us; we respond within a reasonable timeframe, typically 30 days.
10. Third-Party Links
Our site may contain links to other websites (e.g. social media platforms, vet partners). We are not responsible for the privacy practices or content of those external sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted here with a revised "Last Updated" date.
12. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Pocket XL Bullies
Address: 984 Morningside Dr, Nanaimo, BC V9T 1N5, Canada
Tel: (604) 259-7115
Email: info@pocketxlbullies.com
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC).
Cookies & Analytics
Our website may use standard cookies to optimize your browsing experience, remember form inputs, and analyze website traffic. You can disable cookies at any time through your browser settings. For details on how we use cookies in relation to Google Ads, see Section 3 above.